Casavo case study

Restitution Page

Boosting Conversions by Understanding Users — and Making the Team Faster

Final solution

After onboarding, the user lands in an area where they receive not only their home valuation but also a pricing and real estate marketing guide — educating and guiding them through the entire home‑selling process

Problem statment

Too many low‑value calls were driving up costs and limiting high‑value interactions, keeping conversion rates below potential. Changes to Casavo’s value proposition and frustration with home valuations further weaken results

The result

👉 Higher conversion rate, turning more leads into successful outcomes

👉 Improved user satisfaction with a clearer understanding of their home’s value

👉 More efficient calls for Seller Advisors*, focusing time on high‑value interactions

*They are the agents who guide users through the process of selling their home, accompanying them step by step at the start of their journey with Casavo.

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